Dear Participant s ,
I am a college student. This questionnaire is to investigate the customer care of NVIDIA . All the data obtained from this questionnaire is only for academic research . It will take about 3– 5 minutes to complete. All answers are anonymous and confidential. Thank you for your honest feedback!
尊敬的參與者：
您好！ 本問卷旨在調(diào)查英偉達(dá)（ NVIDIA）的客戶關(guān)懷 , 問卷收集的數(shù)據(jù) 僅用于學(xué)術(shù)研究 ，問卷約需 3-5分鐘完成，所有答案均為匿名并嚴(yán)格保密。感謝您的真實(shí)反饋！
1. How satisfied are you with the performance of NVIDIA products?
您對英偉達(dá)產(chǎn)品的性能滿意度如何？
Very Dissatisfied / 非常不滿意 Dissatisfied / 不滿意 Neutral / 一般 Satisfied / 滿意 Very Satisfied / 非常滿意
2. How satisfied are you with the reliability of NVIDIA products?
您對英偉達(dá)產(chǎn)品的可 靠性 滿意度如何？
Very Dissatisfied / 非常不滿意 Dissatisfied / 不滿意 Neutral / 一般 Satisfied / 滿意 Very Satisfied / 非常滿意
3. How satisfied are you with the compatibility of NVIDIA products with games?
您對英偉達(dá) 游戲產(chǎn)品的 兼容性滿意度如何？
Very Dissatisfied / 非常不滿意 Dissatisfied / 不滿意 Neutral / 一般 Satisfied / 滿意 Very Satisfied / 非常滿意
4. How satisfied are you with the professionalism of the sales staff when you purchased NVIDIA products?
您購買英偉達(dá)產(chǎn)品時(shí)，對銷售人員的專業(yè)度滿意度如何？
Very Dissatisfied / 非常不滿意 Dissatisfied / 不滿意 Neutral / 一般 Satisfied / 滿意 Very Satisfied / 非常滿意
5. How satisfied are you with the clarity of product introduction during the purchase process?
您對購買過程中產(chǎn)品介紹 的 清晰度滿意度如何？
Very Dissatisfied / 非常不滿意 Dissatisfied / 不滿意 Neutral / 一般 Satisfied / 滿意 Very Satisfied / 非常滿意
6. How satisfied are you with the convenience of the purchasing channels for NVIDIA products?
您對英偉達(dá)產(chǎn)品購買渠道的便捷性滿意度如何？
Very Dissatisfied / 非常不滿意 Dissatisfied / 不滿意 Neutral / 一般 Satisfied / 滿意 Very Satisfied / 非常滿意
7. How satisfied are you with the response speed of NVIDIA’ s after-sales customer service?
您對英偉達(dá)售后客服的響應(yīng)速度滿意度如何？
Very Dissatisfied / 非常不滿意 Dissatisfied / 不滿意 Neutral / 一般 Satisfied / 滿意 Very Satisfied / 非常滿意
8. How satisfied are you with the problem-solving efficiency of NVIDIA’ s after-sales service?
您對英偉達(dá)售后服務(wù)的問題解決效率滿意度如何？
Very Dissatisfied / 非常不滿意 Dissatisfied / 不滿意 Neutral / 一般 Satisfied / 滿意 Very Satisfied / 非常滿意
9. How satisfied are you with the professional knowledge of the after-sales staff?
您對售后人員的專業(yè)知識滿意度如何？
Very Dissatisfied / 非常不滿意 Dissatisfied / 不滿意 Neutral / 一般 Satisfied / 滿意 Very Satisfied / 非常滿意
10. Do you have any other comments or suggestions about NVIDIA’ s products, sales service, or after-sales service?
您對英偉達(dá)的產(chǎn)品、銷售服務(wù)或售后服務(wù)還有其他意見或建議嗎？