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Intercultural Communicative Competence (BASIC Model) Assessment Scale

This questionnaire is designed based on the BASIC
It consists of 8 dimensions with 5 questions for each dimension, totaling 40 questions.
A 5?point Likert positive scoring system is adopted:
1 = Strongly Disagree
2 = Disagree
3 = Neutral
4 = Agree
5 = Strongly Agree
 
There are no right or wrong answers. Please respond according to your real?life situation.
Dimension 1：

Display of respect 

Basic communicative literacy of respecting customs of different cultures, embracing cultural differences, behaving appropriately and taking initiative to avoid cultural offense in cross?cultural communication.
1. When communicating with people from different cultures, I will consciously respect their customs and traditions.
2. I will not belittle or depreciate the lifestyles of other cultural groups.
3. I can maintain a polite and positive attitude when interacting with foreign friends.
4. I am willing to listen to the views of people from different cultures and not deny them arbitrarily.
5. In cross?cultural situations, I will watch my words and deeds to avoid offending others’ culture.
Dimension 2：

Orientation to knowledge

The learning and cognitive ability to actively explore multicultural knowledge, explore the essence of cultural differences, and support cross?cultural communication with objective cognition.
6. I take the initiative to learn cultural knowledge of different countries and nations.
7. When encountering cultural differences, I will take the initiative to explore the underlying reasons.
8. I am good at combining my own experience to understand people’s logic in different cultures.
9. I use objective knowledge to explain conflicts arising in cross?cultural communication.
10. Faced with unfamiliar cultural phenomena, I prefer to learn actively rather than make subjective guesses.
Dimension 3：

Empathy

Empathy competency to step out of one’s own cultural perspective, perceive the situations, emotions and needs of cross?cultural counterparts through perspective?taking, and resolve cultural misunderstandings.
11. I can understand others’ emotions and thoughts from their cultural perspective.
12. When communicating with people from different cultures, I can perceive their situations and difficulties.
13. When misunderstandings occur in cross?cultural communication, I will consider others’ cultural background.
14. I try to view cross?cultural issues in others’ ways of thinking.
15. I can understand the discomfort of people from other cultures in unfamiliar environments.
Dimension 4：

Interaction management

The situational control ability to independently control the pace of cross?cultural communication, break communication deadlocks, and adjust communication methods to adapt to the other party’s culture.
16. In cross?cultural conversations, I can reasonably control the pace and length of talks.
17. I know when to start and end topics in cross?cultural communication.
18. In multi?party cross?cultural communication, I will coordinate all parties to participate.
19. When communication falls silent, I can take the initiative to break cross?cultural deadlocks.
20. I can adjust my conversation style according to other's cultural habits.
Dimension 5：

Task role behavior

The practical ability to take initiative in putting forward suggestions, integrating diverse opinions and promoting the implementation of collaborative tasks in cross?cultural team scenarios.
21. In cross?cultural team cooperation, I take the initiative to put forward problem?solving ideas.
22. Faced with cross?cultural collaboration difficulties, I am willing to take the lead in discussions.
23. I will put forward team work plans combining multicultural characteristics.
24. I am good at integrating opinions of members from different cultures to complete common tasks.
25. In cross?cultural projects, I actively promote problem?solving and task progress.
Dimension 6

Relational role behavior

The coordination ability to maintain interpersonal harmony in cross?cultural communication, mediate cultural differences and sustain sound cross?cultural interpersonal relationships.
26. In cross?cultural communication, I pay attention to maintaining an interpersonal harmonious atmosphere.
27. When disagreements arise between people from different cultures, I am willing to mediate conflicts.
28. When cultural frictions occur, I prioritize bilateral relationships rather than arguing about right and wrong.
29. I will take the initiative to care about the emotional feelings of foreign communication partners.
30. I am good at narrowing interpersonal distances between people of different cultures.
Dimension 7

Tolerance for ambiguity

The adaptive ability to maintain a stable mindset without resistance or anxiety when facing unfamiliar, rule?free and information?ambiguous cross?cultural situations.
31. Unknown cross?cultural communication situations will not make me feel strong resistance.
32. When encountering incomprehensible foreign behaviors and habits, I can keep a stable mind.
33. Faced with unfamiliar and rule?less cross?cultural situations, I will not feel anxious and uncomfortable.
34. I can accept ambiguous and diverse behavioral standards in different cultures.
35. I can calmly cope with ambiguous cross?cultural information.
Dimension 8：

Interaction posture

Uphold the core attitudes of cultural equality and inclusive neutrality, abandon ethnocentrism, and avoid subjectively judging the merits of different cultures in communication values.
36. I am used to objectively describing cultural differences without subjective judgment of good or bad.
37. Faced with behaviors from other cultures, I will not rush to criticize or make subjective judgments.
38. When communicating with foreigners about their cultures, I listen and respond with an inclusive and neutral attitude.
39. I respect cultural diversity and do not measure others by my own cultural standards.
40. Even if I disagree with foreign customs, I maintain a respectful communication posture.
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