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跨境電商直播中中國主播面向美國消費(fèi)者的非語言交際跨文化適配研究(消費(fèi)者)

Hello! This survey is for academic research on Chinese hosts’ nonverbal communication adaptation strategies when live streaming to U.S. consumers. All information will be kept confidential and used for research purposes only. Thank you for your support!

您好!本次問卷為學(xué)術(shù)研究專用,旨在探究中國主播面向美國消費(fèi)者直播時(shí),非語言交際的跨文化適配策略。所有填寫信息將嚴(yán)格保密,僅用于學(xué)術(shù)研究。感謝您的支持與配合!

Section 1: Background

第一部分:個(gè)人背景信息

1.

Your age group:

您的年齡段:

2.

Your gender:

您的性別:

3. How often do you watch live streaming by Chinese hosts?
您觀看中國主播直播的頻率:
4.

Your highest education level:

您的最高學(xué)歷:

Section 2: Cultural Awareness & Cultural Distance

第二部分:文化認(rèn)知與文化距離

5.

How familiar are you with Chinese culture and communication norms?

您對中國文化及交際禮儀的熟悉程度:

6.

How would you rate the cultural distance between your communication style and Chinese hosts' style?

您認(rèn)為自身交際方式與中國主播交際方式的文化差距程度:

7. Do you believe cultural differences are the main reason for discomfort with Chinese hosts' nonverbal communication?
您是否認(rèn)同:文化差異是導(dǎo)致您對中國主播非語言交際感到不適的主要原因?

Section 3: Perceptions of Chinese Hosts Nonverbal Communication (Select all that apply)

對中國主播非語言交際的觀感(可多選)

8. What is your general impression of Chinese hosts’ communication style?
您對中國主播整體交際風(fēng)格的印象是?
9. Which of the following behaviors by Chinese hosts make you feel uncomfortable or confused?
中國主播以下哪些行為會(huì)讓您感到不適或困惑?
10. Do you think these behaviors by Chinese hosts are mainly due to:
您認(rèn)為中國主播的上述行為主要源于:

Section 4: Trust and Purchase Intention

第四部分:信任度與購買意愿

11. Which of the following nonverbal behaviors by Chinese hosts make you trust them MORE? (Select all that apply)
中國主播的以下哪些非語言行為會(huì)讓您更信任對方?(可多選)
12. Have you ever left a live streaming or decided NOT to buy because of a Chinese host’s nonverbal behavior?
您是否曾因中國主播的非語言行為退出直播間,或放棄購買商品?
13. If you have ever felt confused or put off by a Chinese host’s nonverbal behavior (e.g., speed, gestures, tone), could you describe one specific example?
若您曾因中國主播的非語言行為(語速、手勢、語調(diào)等)感到困惑或反感,請舉例描述具體場景:
14. Compared to U.S. hosts, Chinese hosts in live streaming are generally:
相較于美國本土主播,您認(rèn)為中國直播主播整體上:
15.

What is the most important thing a Chinese host can do during a live stream to make you feel comfortable and trust them? (Please write briefly)

您認(rèn)為中國主播在直播中做什么,最能讓您感到舒適并建立信任感?(簡述作答)

16.

Do you think Chinese hosts should completely adapt to U.S. communication styles, or keep some of their original energy and style? Why? (Please write briefly)

您認(rèn)為中國主播應(yīng)該完全迎合美國交際風(fēng)格,還是保留自身原有活力與風(fēng)格?請說明原因。(簡述作答)

Thank you for participating in this survey! Your responses will help Chinese hosts better understand U.S. consumers’ communication preferences, improve cross-cultural livestreaming practices, and enhance the shopping experience.

感謝您參與本次問卷調(diào)查!您的作答將幫助中國主播更好了解美國消費(fèi)者的交際偏好,優(yōu)化跨文化直播表現(xiàn),提升海外購物體驗(yàn)。


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